Date last updated: 16/01/2023
Our contact details
Fortem International Ltd
Ground Floor, The Brew House, Georges Square, Bristol, BS1 6LA
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers such as name, phone number and email address.
Individual and/ or company financial information.
Protection of personal information
Fortem International discloses potentially personally identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on Fortem International's behalf or to provide services available at Fortem International's websites, and (ii) that have agreed not to disclose it to others.
Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using Fortem International's websites, you consent to the transfer of such information to them. Fortem International will not rent or sell potentially personally identifying and personally identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Fortem International discloses potentially personally identifying and personally-identifying information only when required to do so by law, or when Fortem International believes in good faith that disclosure is reasonably necessary to protect the property or rights of Fortem International, third parties or the public at large.
If you are a registered user of an Fortem International website and have supplied your email address, Fortem International may send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Fortem International and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users
Fortem International takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally identifying and personally identifying information. Fortem International may from time to time contact you about this product and other relevant Fortem International products and services.
By providing your Phone number you consent to being contacted for direct marketing purposes via voice calls or SMS by Fortem International. I understand that by choosing to allow my badge to be scanned by an exhibitor or sponsor, I am providing to those third parties the information I submitted when registering for the event. I consent to this information being given to those third parties so that they may contact me in future about their products and services. Data about who has scanned your badge may be used by the organiser of this event (Fortem International) for analytical purposes.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you or received via publicly accessible information that may be available to us. We collect this information in order to correctly allocate data and to ensure that any service we may provide is done so effectively for all parties.
We use the information that you have given us in order to:
Accurately process and allocate ticket information.
Accurately process personal and company details in order to correctly allocate event space.
Market our events within the best interest of the business.
Track event information in the interest of the business, accuracy and event safety.
To ensure that any data shared within the business or with our suppliers is accurate and secure.
To keep track of financial information for paid tickets and/ or fees owed to us or one of our suppliers for services provided.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You can remove your consent at any time. You can do this by contacting Kayne.Leaden@fortem-international.com
(b) We have a contractual obligation.
(c) We have a legitimate interest.
How we store your personal information
Your information is securely stored on internal systems though We don't store personal information on our servers unless required for the on-going operation of one of our services. We aim to make it as simple as possible for you to control what's stored and permanently deleted.
We keep all personal information for 12 months after services have concluded, we will then dispose your information by ensuring that all data relating to your persons and/ or company is wiped in its entirety from any and all systems that may be in use.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at Ground Floor, The Brew House, Georges Square, Bristol, BS1 6LA, 01179304927 if you wish to make a request.
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3rd Party Services
By visiting our sites you agree to share limited information for specific purposes with a few services:
Google Fonts - https://policies.google.com/privacy
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Terms and conditions
1.1 All events (the “Event”) are organised by Fortem International Ltd, a company registered within England and Wales with its registered office at ‘Ground Floor The Brewhouse, Georges Square, Bristol, England, BS1 6LA’.
1.2 For the purposes of the Agreement:
1.2.1 References to “we” “us” and “our” refers to Fortem International;
1.2.2 References to “you” and “your” refers to the company or individual entering into the Agreement;
1.2.3 References to “Participant” refers to the individual(s) within your company on behalf of whom you are booking the delegate tickets. “Participant” shall be taken to include “Participants” unless the context otherwise requires.
1.3 In consideration of us accepting your Registration (defined in clause 3.2), we grant the Participant(s) the right to attend the Event.
1.3.1 Events organised by Fortem International will generally offer tickets free of charge in line with the business model.
1.3.2 In instances where tickets require remittance (“Paid tickets”), the right to attend the event will be granted upon receipt payment of any applicable fees in accordance with clause 6 (“Fees”).
1.4 These terms and conditions together with any other documentation relating to your registration including the rules and regulations of the owner or operator of the venue in which the event is taking place (“Venue”) form the agreement between us in relation to the Event (the “Agreement”).
2.1 By submitting your Registration, you agree to the terms of this binding Agreement.
2.2 If you are completing the registration on behalf of another individual, you confirm that you have:
2.2.1 (a) made them aware of the Agreement and (b) obtained authority to enter into the Agreement on their behalf.
2.3 If you and/or the Participant do not comply with the Agreement, both we and the Venue hold the right to restrict your access to the Event and/or remove you from the Venue on top of exercising any other rights or remedies we may have as a result of your non-compliance.
2.4 The version of the Agreement in force on the date of registration shall apply to you. However, we reserve the absolute right to update the terms on our website without notice. Accordingly, you should check the latest terms before the registration of future events.
3.1 After submitting your Registration, you may receive notification that we have received your registration. This in no way implies that we have accepted your registration.
3.2 We shall confirm our acceptance of your Registration by email. If we cannot accept your Registration, we will notify you by email.
3.3 We shall not charge any fees that are payable for your Registration (In accordance with clause 1.3.2) until we have confirmed our acceptance in accordance with clause 3.2.
3.4 We shall issue you a ticket which grants you (and any Participant) entry to the Event (“Ticket”), paid tickets will be issued upon receipt of payment.
4.1 You acknowledge and agree that you are solely responsible for all costs that you incur relating to the attendance at the Event unless agreed in writing otherwise. Without prejudice to the generality of the foregoing, it is your responsibility to check and ensure that you (and any Participant) obtain all necessary and appropriate documentation for entry into the country where the Event is being held. This includes but is not limited to valid passports, visa, vaccination certificates and any other documentation that you may need.
4.2 You are responsible for making your own arrangements to attend the Event including travel and accommodation. Unless any item is specifically referred to in the description of the Ticket, you should assume it is not provided.
4.3 Tickets and appropriate photographic identification must be produced for inspection upon request by any official, steward or third party authorised by us at the Venue or any police officer and/or on re-admission (if re-entry is permitted). Failure to do so may result in you being (a) denied entry to the Event; (b) asked to leave the Venue; or (c) not being allowed to re-enter the Venue (if re-entry is permitted).
4.4 On first admission to the Event, you will be provided with an attendee badge. Attendee badges must be worn at all times in the Event areas and you must not share, transfer, sell or trade your badge.
4.5 You warrant that you will comply with (and shall procure that any Participant shall comply with): (a) all reasonable instructions and directions issued by or on behalf of us in connection with your participation at the Event; (b) any instructions or directions given in relation to the use of the venue; (c) all relevant laws and regulations relating to your attendance at the Event; and (d) any further specific rules which apply to the Venue. We shall not be responsible for any failure or delay where such failure or delay occurs directly or indirectly as a result of your failure or delay in complying with any of our reasonable instructions or directions.
4.6 You shall not (and procure that a Participant shall not) distribute any products, materials, pamphlets or other advertising which may be considered by us to be defamatory or offensive or may infringe the intellectual property rights of another party.
4.7 You indemnify us against all costs, expenses, damages, claims, losses and liabilities suffered or incurred by us (or any of our group companies) arising from your (or your Participants) attendance to the Event or by virtue of any other acts or omissions by or on your (or your Participants) behalf at the Venue.
4.8 If you or a Participant breach the warranties given within clause 4.5, we will have basis to terminate the Agreement.
5.1 At no point should you and/or your participants do or say anything, or be associated with any party or statement which is widely reported as being, or which may be considered by us to be detrimental or prejudicial to or to adversely affect the name, image, reputation of our business or the business of any other participant at the Event.
5.2 While at the Venue, you and/or your participant will not engage in any conduct or activity that, in our view or in the view of the Venue: (i) creates a dangerous situation; (ii) puts at risk an individual’s personal security; (iii) is against public order; or (iv) which any other participant, sponsor or exhibitor at the Event may find offensive, defamatory or derogatory in anyway.
5.3 If you or a Participant act in such a way that breaches clause 5 or are otherwise in breach of any Venue regulations, we may terminate the Agreement.
6.1 This clause refers to ‘Paid tickets’ as defined with 1.3.1 and will not apply to tickets that are issued free of charge. Any tickets issued free of charge will not qualify for refunds.
6.2 Fees are due upon us confirming your Registration.
6.2 All sums due under the Agreement are exclusive of any applicable sales tax (including but not limited to VAT) which shall be paid by you at the rate from time to time in force
6.3 If payment is not received by us when due, we shall be entitled, at our discretion, to cancel any Ticket that may have been issued and the terms of clause 13.4.2 to 13.4.4 shall apply.
6.4 All amounts due must be paid to us under the Agreement in full without any set-off, counterclaim, deduction or withholding.All sums due under the Agreement which shall be paid by you at the rate from time to time in force.
6.5 Unless otherwise agreed by us in writing, you shall not be permitted entry to an Event if any sums are owed by you (or any of your group companies) to us (or any of our group companies), at the date on which the Event commences, in respect of any services that we (or one of our group companies) have contracted to provide.
6.6 You shall make all payments by credit/debit card or bank transfer in Pound Sterling (unless otherwise agreed with us).
6.7 There are no special rates for daily attendance or any other form of part attendance. Even if you attend one day or only part of the Event you will have to buy a Ticket for the whole Event. If you register using a special rate that is not applicable to you, you hereby give us the right to charge your card for the difference, upon us giving you notice that we do not agree with your selection of a special rate.
6.8 You shall not be entitled to withhold any payment of the Fees (in whole or in part) due to us on the basis that you have or may have a claim, counter claim or right of set-off against us.
6.9 You acknowledge and shall bring to the attention of all Participants that Tickets for the Event are non-refundable.
Changes and Cancellations
7.1 It may be desirable or necessary for us to alter the Event, such as, the advertised content, timing, date and/or location of the Event, with consequential impacts on the Ticket.We reserve the right to do this at any time prior to the Event. In the event of such alterations, we shall have no liability to you provided the Event and thereby the Ticket, as altered, is substantially similar to that as originally sold. Notice will be provided of any alterations as soon as is reasonably practicable.
7.2 We reserve the right to cancel the Event and the Ticket at any time and will provide you with notice of the same as soon as is reasonably practicable.
7.3 In relation to Paid Tickets where: (i) the alterations being made are such that the Event and thereby the Ticket, as altered, are not substantially similar to that as originally sold; or (ii) the Event and the Ticket is cancelled (other than for reasons of force majeure as provided under clause 11) you shall be entitled to a credit (for the value of any fees already paid under the Agreement) to be used for the Event and the Ticket as altered or any future event held by us of your choice.Alternatively, if the Event and related Ticket is cancelled and we do not plan to hold the same or substantially similar event in future, you may request a refund (calculated by us in good faith) of an amount that reflects the total sums paid by you at the date of cancellation minus the value of any rights, goods and/or services provided by us to you prior to the date of cancellation.Any such refund shall be paid by us as soon as reasonably practicable following receipt of your request.
8.2 The following terms shall have the meaning given to them below:
8.2.1 “Applicable Data Protection Legislation” means any national data protection laws implementing laws and regulations relating to data protection in the UK, EU and Asia and any amendments or successor to such legislation;
8.2.2 “Personal Data” shall be as defined by Applicable Data Protection Legislation and where not defined, it means any information relating to an identified or identifiable person; and
8.2.3 “Processing” shall be as defined by Applicable Data Protection Legislation and where not defined, means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means.
8.3 To the extent that the Participant or you collect Personal Data at the Event, the Participant and you acknowledge that you are responsible as data controller for compliance with Applicable Data Protection Legislation in respect of any collection and subsequent Processing of Personal Data that the Participant collects, through electronic scanning of identification badges or otherwise. Whether in the course of your or the Participants attendance at the Event or in relation to any other activities related to the Event.
9.1 We grant to you a non-transferable, non-exclusive, royalty free licence to use the Event logos and trademarks (the "Event Marks"), during the Term (as defined at clause 13), solely to promote your attendance at the Event.You shall comply with our reasonable instructions in relation to your use of the Event Marks.
9.2 You acknowledge that all intellectual property and similar and related rights (including but without limitation, trademarks, copyright, design rights, know-how, confidential information and goodwill) in and relating to the Event Marks, the Event and any materials provided or produced by us in relation to the Event shall be owned by us (or the applicable third party licensor).
9.3 You grant to us a worldwide, non-exclusive, royalty-free, sub-licensable licence to use your logos, trade marks, brand names, company names and any other materials (the “Customer Intellectual Property”) provided to us:
9.3.1 During the Term (as defined in clause 13), to promote the Event on the Event website and other marketing and publicity materials; and
9.3.2 For a period of six months following the Event or, if relevant, for as long as you retain an online account for our products, in any report, publicity, marketing materials, apps or websites produced about the Event or for events or meetings products that are the same or have substantially the same exhibitors or attendees as the Event.
9.4 Any materials and information provided to us shall be subject to our approval and editorial discretion (which we may exercise at any time to remove or amend any such materials, including the right to edit or re-phrase information submitted in order to make the information accurate and/or more appealing).
9.5 We acknowledge that all intellectual property rights in the Customer Intellectual Property shall be solely and exclusively owned by you, together with any goodwill therein, and we shall not acquire any rights in the Customer Intellectual Property, including any developments or variations.
9.6 In the event that you change the Customer Intellectual Property at any time during the Term, you agree that we shall not be obliged to make any consequential changes to materials that include the Customer Intellectual Property produced by us or on our behalf for or in connection with the Event (including, but not limited to, reprinting promotional literature or publicity materials) unless this is agreed by you in advance to meet the costs and expenses incurred by us arising from such change.
9.7 Other than in accordance with the rights and uses set out in the Agreement, you shall not use our Event Marks without our written consent.
9.8 Each party shall indemnify the other party against all claims, damages, losses, costs (including all reasonable legal costs), expenses, demands or liabilities arising out of any claim that the other party’s use of the indemnifying party’s intellectual property rights in accordance with the Agreement infringes any intellectual property rights of any third party.
9.9 Neither party shall knowingly do, or cause, or permit anything to be done, which may prejudice or harm or has the potential to prejudice or harm the distinctiveness or reputation of the other party’s trade marks, or do anything which will or may affect any registration of the other party's trade marks.
9.10 Neither party shall use the other’s intellectual property or make any statement which in any way connotes that the parties are forming a partnership or any trading arrangement (other than your attendance at the Event), or endorsing any part of the other’s business, trading name or style.
9.11 If, during the Term, either party becomes aware of any threatened or actual unauthorised use or any misuse of the other’s intellectual property rights, then it shall promptly notify the other in writing. The non-owner of the intellectual property rights will, at the owning party’s reasonable request and cost, provide all reasonable cooperation (including, without limitation, the provision or completion of any documentation) in any action, claim or proceedings brought or threatened in respect of such intellectual property rights, but shall not be obliged to take any further action.
9.12 You and your Participants may provide their images, headshots or likenesses and we may record, film, photograph, or capture their likeness in connection with the attendance of the Event under the Agreement.You shall inform any Participant that, by attending the Event, they grant us the right to use and edit such materials without any further approval from or any payment to you or them.
9.13 You hold the right to request that we delete any of the materials referred to in clause 9.12 at any time. Upon receipt of such a request, we will remove materials, except to the extent we cannot identify any specific material to delete relating to your request as well as the information has been created by our automatic back-up systems or has been shared, accessed and/or downloaded by others.
9.14 You may take photographs at the Event for purposes of company media pieces, social media and other marketing materials.You may record audio or video at the Event for purposes of company media pieces, social media and other marketing materials only with our written consent, such consent will not be unreasonably withheld.You may not record audio or video of hosted meetings at the Event.
Business Conduct and Anti-corruption
10.1 We expect you to uphold the highest ethical standards within your organisations. We must (including Participants) comply with all applicable laws, statutes and regulations, including, but not limited to, those relating to anti-bribery, anti-corruption, anti-tax evasion and modern slavery (“Relevant Requirements”). You confirm you have a working understanding of these Relevant Requirements and all parties must comply with these Relevant Requirements, together with any other policies which we may make available to you and any policies and procedures you implement to the extent required by such Relevant Requirements.
10.2 All parties confirm that we have not made, offered, authorised or accepted and hold no intention to make an offer or accept any payment, gift, promise or other advantage, whether directly or through any other person, to or for the use or benefit of any government official or any other person where that payment, gift, promise, or other advantage would comprise a facilitation payment or otherwise violate any Relevant Requirements.
10.3 You confirm that no person in your group is a government official or other person who could assert illegal influence on behalf of your company or any affiliate.
10.4 You will notify us immediately if you become aware of any matter that is prohibited by this clause.
10.5 Any breach by you of this clause shall entitle us to terminate this Agreement immediately.
11.1 We shall not be deemed to be in breach of the Agreement or otherwise liable to you for any failure or delay in performing our obligations under the Agreement as a result of an event or series of connected events outside of our reasonable control and/or the reasonable control of our subcontractors and/or suppliers as applicable (including, without limitation, strikes or other industrial disputes, failure of a utility service or transport network, act of God, war, riot, civil commotion, terrorism, explosion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, fire, flood, storm, earthquake, epidemic or pandemic) (a “Force Majeure Event”).
11.2 We will use reasonable commercial endeavours to minimise the effect of any Force Majeure Event on the performance of our obligations under the Agreement and to explore alternative methods to meet our obligations under the Agreement despite the Force Majeure Event (This may well result in a change of venue or date that the event is due to take place).
11.3 Should it not be possible or advisable, despite our endeavours under clause 11.2, for us to fulfil our obligations under this Agreement as a result of a Force Majeure Event, we express the right to cancel all or a portion of the Event and the Agreement shall terminate with immediate effect on written notification thereof by us. Following any such termination: (i) you shall and do hereby waive any claim for property or other damage or compensation; and (ii) there shall be no further liability on the part of either party to the other (except for rights which have accrued up to the date of the Force Majeure Event).
12.1 Subject to clause 12.2, we accept no liability for you in relation to: (a) any loss of business, contract, revenue, profit, anticipated saving or interest or any loss of or damage to data, reputation or goodwill; or (b) any indirect, special, exemplary or consequential damages, losses, costs, claims or expenses of any kind, even if we have been advised of the possibility of such damages or losses arising.
12.2 Nothing in the Agreement shall limit or exclude a party's liability for: (a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors; (b) fraud or fraudulent misrepresentation; or (c) any other liability which cannot be limited or excluded by applicable law.
Terms and Termination
13.1 This Agreement shall take effect from the date we confirm your registration in accordance with clause 3.3 until six weeks after the close of the Event (the “Term”), unless terminated early in accordance with its terms.
13.2 Either party has the right at any time to terminate the Agreement immediately by giving written notice to the other if the other:
13.2.1 Has committed a material breach of any of its obligations under the Agreement (which shall include failure to pay any amounts due under the Agreement) and has not remedied any such breach (if capable of remedy) within fourteen (14) days of being required to do so by written notice; or ceases or threatens to cease to carry on business, is unable to meet its debts as they fall due, has an order made or a resolution passed for its winding-up, has an administrator, receiver or manager appointed, makes any arrangement or composition with its creditors, or makes an application for the protection of its creditors in any way.
13.3 Termination of this Agreement by either party for any reason shall be without prejudice to any rights or obligations that may have accrued as at the date of such termination.
13.4 If this Agreement is terminated by us in accordance with this clause 13:
13.4.1 Where such termination occurs prior to commencement of the Event, if applicable,you shall be obliged to pay the Fees and any other outstanding sums as at the date of termination within 14 days of the date of our notice of termination;
13.4.2 There shall be no obligation on us to refund any sums already paid by you pursuant to clause 6;
13.4.3 You shall no longer be entitled to use the Event Marks and any property at the Event will be removed immediately, failing which the property shall be removed by us at your expense; and
13.4.4 Unless otherwise agreed by us in writing, you shall not be permitted entry to the Event.
14.1 The Agreement contains the entire agreement and understanding between the parties and supersedes all prior agreements, understandings or arrangements (both oral and written) relating to the subject matter of the Agreement.
14.2 No failure or delay by either party to exercise any right to remedy provided under the Agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy that may be available within the restrictions of the law. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy that may be available within the restrictions of the law.
14.3 No variation of the Agreement shall be effective unless it is in writing, specifically references this Agreement and signed by each of us.
14.4 Nobody else has any rights under the Agreement.No other person has any rights to enforce any of its terms and the parties don’t require the agreement of any other person to change the contract.
14.5 The Agreement shall not create, nor shall it be construed as creating, any partnership or agency relationship between the parties.
14.6 If a court finds part of the Agreement illegal, the rest will continue in force. Each of the paragraphs of the Agreement operate separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
14.7 The Agreement and any dispute or claim (including those that are non-contractual) arising out of or in connection with or its subject matter or formation shall be governed by and construed in accordance with the laws of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim in respect thereof.